silentvirus

I work in the IT department of a bakery, so much of what I write about will be problems I encounter on a day-to-day basis.  I will write a lot about what I discover, as I hope to help others when they come across the same problems.

The problem I am discussing now is one that a user could not open or save a certain PDF that he receives weekly in an email.


Close Outlook if it is open
Start
Run
'Regedit.exe'
Edit
Find...
'OutlookSecureTempFolder'
This will give a url like C:\Documents and Settings\#{username}\Local Settings\Temporary Internet Files\OLK#{random character}\
Copy the name of the folder
Close the Registry Editor
Start
Run..
Paste the url and click enter
Ctrl + A
Delete
Yes

The problem should be solved when you open Outlook 2003 again. The problem occurs because whenever you open a file it saves a temporay version. When there are multiple with the same file name then it names it like “CompanyPolices (22).pdf” and so on. The problem is that onces it gets to 99 it will not save any more files so all of the previous ones need to be removed.